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Buyer's Guide: Hosted CRM
Return customers can account for up to 80% percent of sales. Use CRM to keep them coming back. Download your free research now.
SUMMARY:
Customer serivce is the backbone of every successful sale. Personalizing the customer experience is critical to retaining clients, and in today's competitive marketplace it's absolutely vital to keep customers coming back. In this comprehensive Buyers Guide, Focus analysts have compiled a complete overview of what CRM can offer your company. You'll gain access to information including:
CRM is the key to personalizing each and every customer service experience. Download your free research now. Complete this simple form now | |||
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About the Author: Jeff Merron is a full-time freelance editor, journalist, and copywriter who has written for the New York Times Magazine, ESPN.com, Slate, Byte Magazine, Macworld, Consumers Digest, and many other national publications. He's also a regular contributor to IT Business Insider and 108, a baseball magazine. He has a Ph.D. in Mass Communication Research from the University of North Carolina at Chapel Hill.
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