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Review: Craneware Physician Management Toolkit

Craneware Physician Management Toolkit (www.craneware.com ) is a multi-module, fully integrated system which includes the Physician Revenue Toolkit, the Online Reference Toolkit for physicians, and the physician specific key performance indicators powered by Craneware Decision Dashboard. This software assists you in managing a physician group’s charges, codes, and fee schedules. With its combination of embedded reference and online tools a physician office can capture all revenue and identify compliance related risks.


The technology in the Physician Management Toolkit is the same as in the Chargemaster Toolkit which was designed for hospitals. Craneware took this sophisticated technology and designed this software specifically for physician offices and physician groups so they could have the same revenue management capabilities as hospitals using the Chargemaster Toolkit.

In Use
The combined modules of the Physician Management Toolkit provide physician practices the ability to monitor the complete revenue cycle. It can ensure correct and permitted charging on the front end; monitoring practice productivity in the middle; and monitor core business process outcomes on the back end.

The Physician Management Toolkit homepage is a dashboard which allows you to see at a glance several of the core business processes using key performance indicator graphs. This entire system is integrated so you are able to move between modules seamlessly. The toolkit can be customized to your specific preferences.

 

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The Online Reference Toolkit module is a browser-based reference that can be accessed easily by anyone who uses and needs to understand and accurately code data. This module is updated continuously to ensure you always have current information.

The dashboards are very handy and you can see everything at a glance plus it is also customizable. The user follows a multi step wizard driven process to define the parameters for the resulting cube. This software is multi-functional with multi-users capabilities and is user friendly.

Technology employed

The Physician Management Toolkit is server-based and can be remotely accessed. The set-up, installation and training are all done in-house by highly skilled Craneware associates. Basically everything is taken care of, you will have to have internet access and any browser may be used with this system.

Ease of use, configuration and deployment
The Physician Management Toolkit is set up and deployed by Craneware Associates in-house which also includes training. Once the software is installed it is server based and remotely accessed and the program is automatically updated every time you access the internet. There are no issues that your physician’s office will have to contend with concerning deployment, managing the system or with updating.

Recap
The Physician Management Toolkit has a combination of embedded reference and online tools a physician group can capture all revenue and identify compliance related risks. This software assists you in managing a physician group’s charges, codes, and fee schedules. This entire system is integrated so you are able to move between modules seamlessly. The toolkit can be customized to your specific preferences. The price varies depending on size and number of licenses.

Advantages

  • Excellent Customer Support
  • Dashboards
  • Cube Builder
  • Online Reference Toolkit
  • User-friendly and excellent design

Disadvantages
  • Additional licenses may boost the initial cost.

My Opinion
The Physician Management Toolkit is an amazing application; it contains every imaginable function and tool that ever would be needed to manage the revenue of a physician’s office including claims, codes, RVUs and anything else related to revenue management. This software basically handles the nightmare of coding claims for you. It will tell you when anything is not correct, if something is missing, if there is an invalid charge or even under-priced procedures. The dashboards and cube builder are outstanding.

I was very impressed with the software and also with the associates at Craneware. They have a staff of well educated dedicated individuals who make customer support their top priority. Their training is ongoing and anytime you have a question or problem it takes them only minutes to respond, which in today’s society is almost unheard of. I think this software and the company are outstanding and every physician office should be using the Physician Management Toolkit to maximize their revenue.
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