Nightmare...Lost Data, No support. Always told that it's fixed in the upgrade. Few $grand more. Already bought for $80,000.00. Everything costs MORE.. Questionable salesmen. Missing visits. ERA files rejected "visits not found". Secondary claims (NextGen generated) reports - "original claim not found" Yet our clearing house has the submission report. Demographics crossing into other patients and pulling different data. $20,000.00 this year alone IT vendor management with a Nextgen certified company.. List goes on and on and on. Niether NextGen or Microsoft will accept blame for Database loss issues. A wolf in sheeps clothing.. Need help!!!