Timely piece. We have been on Sage Intergy and Intergy EHR for 5 years. We switched to the cloud product, IOC, just last Friday. We, thus, have 2 days of experience with cloud vs. office server. There are many pluses to migrating to the cloud. We no longer have to monitor the data backup in the office and bring backup tapes to and from home. The backup is done professionally and at multiple geographic locations. Restoration is tested. We do not have medical data residing in our office the left of which would be disasterous for our business. We are free from the hassle of troubleshooting hardware and network problems. Updates to the software and data (such as drug formularies) is done centrally. No more babysitting upgrades. This particular cloud program runs on its own portal outside of Windows Explorer. That provides substantial protection from hacking. Sage can put their energies into developing a single, excellent product rather than support thousands of installations on various versions, hardware, configurations and platforms. There have been a few problems. The most important of which is our cable Internet speed. The cloud system currently runs more slowly than the server. However, our cable company offers, for a fee, 3 levels of upgrade on speed. We opted to try the 1st which doubles our download and upload speeds. We'll see the results tomorrow. The top level multiplies it ten-fold. Also,the software has bugs that are not in the corresponding version of Intergy for servers. However, a newer version of the software is already on the cloud and will hopefully take care of some of the bugs. I say go for it. Read more...

Not intuitive. Tedious multiple screens to do one simple thing. Long waits between screens. Frequent crashes. This program slows me down so much, I have taken to writing notes in Word and pasting them into the documents in the program. It definitely feels as if the program was designed to thwart the user. Needless to say, clinicians at my workplace had no input into the choice of the EMR: lowest bid won, and we got this crap. If this software were alive, it would be Frankenstein's monster, and the villagers would be lighting the torches and brandishing the pitchforks. Stay far, far away from NextGen. Read more...

My resident program outpatient clinics use nextgen EMR while the main hospital uses Cerner/Citrix. Compared to the Cerner system Nextgen is ridiculously difficult to use, navigate, and input information into. I use it almost every day for a few hours so I am definitely an experienced user and know my way around computers. This product is crap and from what I hear pretty expensive. Stay far away is my advice. Read more...

I currently use EZ Claim Advanced to bill Ambulance Claims for approxiately 600 to 900 claims per month. My question, is EZ Claim Advanced 7 a good software program to bill up to 17,000 transportation claims per month? Read more...