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CHMC Hospital in Los Angeles Automates Staffing and Scheduling with RES-Q Software

At the Nursing Management Congress, where nurse managers have gathered to consider the most crucial issues facing nursing management, RES-Q® Healthcare Systems announced that California Hospital Medical Center (CHMC) has chosen RES-Q® Labor Resource Management to automate staffing and scheduling for 1,200 employees. A 316-bed acute care hospital that has served downtown Los Angeles and its surrounding neighborhoods since 1887, CHMC is part of Catholic Healthcare West (CHW), the eighth largest hospital system in the United States and the largest not-for-profit hospital provider in California. Twelve other CHW hospitals in California currently manage staffing and scheduling with the RES-Q system.

“After evaluating four alternative systems for automating staffing and scheduling, we concluded that RES-Q Labor Resource Management is the most comprehensive, flexible and intuitive,” said Roland Santos, R.N., M.S.N., assistant chief nursing officer, California Hospital Medical Center. “We are also piloting self-scheduling and will give each department the option of adopting this innovation. Self-scheduling increases job satisfaction by giving nurses more flexibility. It will help us achieve optimum efficiency by enabling everyone in a unit to participate in balancing schedules and ensuring appropriate staffing.”

RES-Q Labor Resource Management is a Web-enabled, Windows-based, client/server software application for enterprise-wide employee resource management, staffing and scheduling. It produces clinically coherent and financially sound staffing in efficient schedules. The optional Self-scheduling Module enables employees to log on and view their units’ schedules and select their own shifts or propose exchanging shifts with colleagues. The unit manager logs on to the management view in the module to review and approve shift requests and finalize schedules. E-mail messages are then automatically formatted and sent to employees’ work and home e-mail addresses with their schedules.

Since 1979, RES-Q® Healthcare Systems (Calabasas, Calif.) has pursued one mission: advancing resource management and scheduling software for hospitals. RES-Q® Labor Resource Management produces clinically sound, skill-matched, financially optimized, and productive staffing in schedules that account for staff preferences. RES-Q® Perioperative Resource Management reviews and verifies surgeon needs and preferences, personnel and equipment requirements, supply lists and inventory, and operating room availability and then establishes surgery schedules that minimize conflicts and maximize productivity. RES-Q’s management team, with an average of 15 years with the company and decades of front-line experience in hospital administration, helps hospitals set their schedules for today and set course for success tomorrow.
www.res-q.com

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