According to Will Hicklen, Ankota CEO and co-founder, Family Connect offers families much needed peace of mind. “When patients receive at-home care, it is often challenging for family members to track the progress of their loved one in a meaningful way. What Family Connect really does is help relieve the anxiety and pressure from family members. They are receiving information about their loved one which can help them make more informed healthcare decisions,” said Hicklen.

Key features of Family Connect - it is instant and simultaneous. It is challenging for healthcare professionals to keep family members abreast of health updates on their loved ones when schedules demand visits to other patients and tasks requiring immediate attention. Family Connect affords home healthcare professionals the ability to reach out to multiple family members in real-time alleviating missed phone calls. In addition, healthcare professionals are able to view feedback or questions posed by family members and reply to them right away.

Added Hicklen, “We are the first healthcare IT company to offer this vital service to our homecare clients and we know Family Connect will make a difference in the services they provide to patients and families.” Family Connect Video Link

About Ankota: Ankota is a leading service provider of innovative, technology-based software for home care management. The company is a pioneer of next generation SaaS solutions for Healthcare Delivery Management (HDM), Private Duty, Durable Medical Equipment (DME), and Home Infusion markets. Ankota is committed to improving the quality and efficiency of health care outside the hospital setting.

Ankota’s suite of solutions includes: "delivery model" optimization - automating complex scheduling requirements; telephony and web-based tracking of patient visits and health status; paperless trails for supervision and audits; billing systems integration; and accurate, real-time reporting. Ankota’s Family Connect, a secure web-based tool, insures patient families are always one click away from knowing their relative’s health and well-being.

Founded in 2008, Ankota, Inc. is based in Baltimore, Maryland with offices in Washington, DC, Philadelphia, New York, Boston, Chicago, Dallas and Minneapolis. For more information please go to http://www.ankota.com/.