Phones ringing endlessly on five incoming lines – but no one felt it was their job to answer them. Front desk personnel sitting idly by, not greeting patients. This was the chaotic scenario witnessed by Raquel Garcia de Acosta, office manager for Morris Sussex Family Practice in Lake Hopatcong, N.J., when she was asked to observe another large, multi-practitioner office as an independent consultant.

In our practices as consultants to physicians, we see significant estate planning mistakes made by doctors and their families (including their parents) every day. Read more...

From pain management to obesity; bioethics to disaster relief, the nation’s largest annual gathering of internists will bring issues surrounding the quality and effectiveness of healthcare to the table during the annual Internal Medicine 2012 conference in New Orleans. Read more...

We’re down to the wire with taxes, but it’s not too late for physicians to boost their year-end savings with Uncle Sam. Read more...