In Use
The standard system with Tele-Reminders Automated Telephone and E-mail System will automatically send appointment reminders by phone and e-mail. It can send reminders in both English and Spanish. It is user friendly and can be used by multiple users. The solution is customizable and fully integrated with the Appointment Scheduling System.
Technology Employed
This software is compatible with Windows XP, XP Pro and Vista. For the Tele-Reminders Automated Telephone reminders software, an analog telephone line is required. An Internet connection is also required for the Automated E-mail Reminder system.
Ease of Use, Configuration, and Deployment
The Appointment Scheduling System is easy to set up and deploy. It includes many built-in features to make the scheduling process more efficient. It comes with online support and resources to help guide users through the configuration and deployment process.
Recap
The Appointment Scheduling System with Tele-Reminders is a comprehensive system that can handle all aspects of patient appointments and reminders. Patients can confirm or reschedule their appointments or the automated system can transfer them to a person in a given medical practice. The system also allows users to access daily reports on calls and e-mails, tracking the messages sent and the status of the correspondence.
Pricing varies depending on the version purchased and what additional add-ons are selected. The basic standard system without Tele- Reminders is $49.95. The system with Tele-Reminding is $375 and includes telephony dialing hardware. Other additional products that can be purchased include data transfer service, additional user licenses, and message recording services.
Advantages
User friendly
Built in tools and features
Reporting capabilities
Disadvantages
Additional licenses and add-ons may boost the cost of the system.
My Take
The Appointment Scheduling System is comprehensive and can handle the needs of a small medical practice. It was very easy to use and has a multitude of built-in wizards and features. Adding appointments and viewing patient information is just a one-click process. Overall this system will handle the basic patient scheduling tasks in a quick and efficient manner.