Patients are willing to forgo talking to a live person if it means it will save them time and offer them a bit of privacy. The web portal means that no one overhears the request to refill a prescription or the reason for the visit to the doctor.
Most patient portals allow patients to complete registration online, make appointments, get prescription refills, pay bills, and look over test results. Care Converge offers an easy-to-use physician practice portal solution that provides all of those features.
A Care Converge patient portal is customizable to fit the size of the practice. The portal integrates into existing practice management systems and electronic medical record systems using inbuilt integration tools. It supports HL 7, Web Services, XML and other industry standard formats.
With the patient portal, each patient gets password-protected access and can send a secure message with the patient physician messaging system. The portal also allows patients to search for a doctor and read detailed physician bios.
In addition to patient portals, Care Converge offers other services, such as website content management systems, plus employee and physician portals. The clinic staff can use the content management system to manage all facets of the website like images, staff directories and lists of classes and events.
The employee portal gives employees secure access to patient requests and payments, staff directory, electronic forms and other employee information. With the physician, portal doctors get secure access to patient physician communication, patient information, the ability to share documents and physician to physician messaging.
