I am a Fam med MD using Allscripts for over 2 years now. To make a long story short it has had glitch after glitch. The latest one coming with the newest upgrade in September. Since that time we have experienced multiple issues mostly with the system locking up the screen. This leaves you unable to complete SOAP notes and you must exit and relogin when this happens, and this happens 75% of times "no joke". Literally taking hours to complete a handful of notes. To add to the frustration our IT dept contacts Allscripts concerning this problem weekly and was told" That issue was not on our list of priorities". Really !!! This problem remains unsolved for 5 months now.