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Patient Demographics

How do I export Patient Demographics with insurance details from Visionary Office 6PM Read more...

Advanced MD

We have been trying to implement this system- PM and EHR for 9 months now (web site advertises weeks) and it has been a very frustrating experience. We had to build our own system with little guidance. The implementation is very disorganized and we never hear from our implementation coordinator. Also, it is not very easy to scan and upload documents or save changes to these documents. If I didnt' already have so much time invested I would look elsewhere. We are trying to go live with EHR over this week and are pretty much on our own. You need to schedule your training ahead of time so you don't have someone working along side of you for a week or so to get you up and running. If you have a small office and don't have one person able to dedicate to this full time, it will be difficult. Read more...

NextGen

I love tech; had subscription to Byte magazine in the 70's. Have worked with NextGen for 10 months now. Work in CHC, primary care. This system is fine for a procedure based practice, or maybe peds or a practice taking care of primarily healthy patients. It is awful, slow and inefficient for caring for typical IM patients. Even my non-medical IT-trained son could immediately understand why this system works so poorly for actual patient care. IMHO, the end-user experience had zero priority in the design of this system, other priorities (sales to admin?) Productivity has plummeted. Avoid this system. Read more...

EHR - HIPAA

More unnecessary regulation, more cost to physicians, more cost to patients, more money to regulators and no common sense. Read more...

Practice Fusion's response to improvement

I have used Practice Fusion (PF) for some time. In the past they were progressive, frequently coming up with thoughtful updates. Now they rarely update. For example, there are many excellent ideas in the PF "Request a Feature" section, but they are all answered with "Thanks. Good idea. We'll look into it," with nothing done about any of them. They used to claim to be on the cutting edge. They seem no longer working to stay there. Seems odd. Read more...

problems after upgrade with Spring Charts

I have used Spring Charts for several years. While it is not ideal for my solo medical practice (specialist) we have been able to make it work. I decided to upgrade last fall, and have had problems since. It has been a fiasco to resolve and has taken substantial time by myself and staff. Some of our scanned documents ballooned in size, and in one instance we could not access the patient's chart at all. This was not resolved for months, despite frequent contacts by me to the sales rep, tech rep, CEO (that did nothing), and manager. Finally we got information on how to correct these files but it has become our responsibility to correct this problem, not SpringCharts. It is very time consuming to do. I was told other offices are having similar problems. I have also had problems with their electronic prescribing, with allergies seemingly randomly being transmitted to the program. Sometimes I have to individually transfer prescriptions instead of doing a couple at once. I don't have alot of trust in it since I'm never sure what will get transferred from SpringCharts to their electronic prescribing section. Read more...

Maybe this will help

I am also a Nextgen user for the past 6 years. I experienced many of the same frustrations mentioned in this thread. Our solution was to design a new native iOS front end for nextgen that runs on the iPad. I have been using it for 6 months now. It resolves many of the data visualization issues and streamlines work flow. Currently, it works mostly to visualize the data in nextgen. I will start testing integrated dragon dictation this week. You can check it out on the app store: iConx. (full disclosure- we developed this product, I usually don't post like this about iConx, but this thread really hit home as to why we developed it) Read more...

Mobile solution focused on workflow

I am also a nextgen user and share many of the frustrations expressed in these posts. Unfortunately we are too deeply invested in NextGen in our practice to move to another EMR. Our solution was to develop a new front end to NextGen that runs as a native iPad app. I have been using this product in my high volume practice for 6 months. It solves many of the problems we have with work flow and with the consumption of patient data. Check it out: iConx-solutions.com. (Full disclosure, we developed and sell this product....I don't usually post about it in forums, but this thread really hit close to home for me.) Read more...

Implementation is key

McKesson Practice Partner is by far the best EMR out there. It is by far more robust and configurable than any other EMR. That is also it's weakness... it is configurable. Once configured to your work flow, actually helps you see patients faster and better. Tech support has been challenging in the past for McKesson but you can escalate your needs if necessary. Another strength is it's end-user community and also PPRNET (Practice Partner Research Network). This network allows you to do community based research and also allow you to network with other users on quality measures. No other EMR has this! Read more...

Another End User

Having been a user of 3 EMRs since 1990, with PMSI --> Practice Partner --> McKesson Practice Parter (McKesson bought out Practice Partner a few years ago, after Practice Partner around for 25 years), I still say the MPP Version 9.5.1 and higher (they are now on version 9.5.2) are fully functional, very flexible EMR and integrated programs. I've seen and demoed many over the years and used 2 others prior to 2003. Practice partner has been overtaken by the requirements forced on it by Government MU regulations, just as many Vendors have. Due to this, tech support and development for many vendors has suffered over the past few years. Still a lot of success of EMR use relies on the physicians getting a good idea of their workflow, ability to alter the programs to their needs or their ability to adapt to the requirements of the EMR they have chose. Read more...

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